Understanding the Diffusion Process by Tracing the Rise and Fall of Google Plus
Topics: Technology, Research, Persuasion
Audience: College Students
Goal: To explore inquiry-based learning to understand systematic change theory as applied to the failure of Google+ by tracing the diffusion through innovation, communication channels, time, and social systems.
Reflection: Google+ was doomed before it even launched. By exploring the diffusion process, we see that the market was already supersaturated with social networking platforms, and the public did not want to commit to learning yet another. Google then tried to use compulsion to force usage, which also backfired. While excellent at creating many life-changing apps, Google was nowhere near getting this one right. By analyzing this worldwide failure, we can understand how changes are or are not adopted in our society and how we can facilitate change in our spheres of influence.
“This is a great analysis. You fully examined all six factors. Your website was effective and easy to follow. So detailed and well thought out. Google has had many failed products over the years. They tend to do better buying a product than developing their own. Well done!”
S. Wagner, Instructor
You will examine four areas in which your chosen innovation failed. Traditional papers will not be accepted.
Innovation: How was it created, invented, or discovered? Was there a significant flaw that caused it to be rejected? You will examine the six factors of an innovation: relative advantage, compatibility, complexity/simplicity, trialability, observability, and cost.
Communication Channels: How did the company/inventor/champion get the word out? Or did the company/inventor/champion NOT get the word out, and why?
Time: What was the speed of the spread of the innovation before it failed? Or how quickly did everyone reject or forget about the innovation?
Social System: Describe the social systems to which the company/inventor/champion tried to market the innovation. Look at the use of opinion leaders and change agents. Why did the social system reject the innovation?
- Relative Advantage
- Complexity and Simplicity
- Google+ Reinvention
- Google+ Is Not Facebook
- Wrong Solution, Wrong Problem
- Social Layer, Not Social Network
- Brute-Force Adoption
- Real Name Policy + YouTube = Rebellion
- Loss of Leadership
- Data Breach Forces Closure
- Google+ Says Goodbye